Getting around Nuremberg

Some information on the facilities for physically disabled people or people with limited mobility provided by the VAG

1) Lifts

All underground stations in Nuremberg and Fürth are equipped with at least one transparent lift, which takes you directly to the platforms. You can easily contact one of our staff in our service centre via a button in the lift.

Moreover, all underground stations are equipped with escalators, which are suitable for prams, but not recommended for wheelchair users.

2) Locations of WCs in the underground area which cater for the needs of physically disabled people

You can find out about the location of bathrooms suitable for disabled people in the list below:

Underground station Location of Bathroom Head
Nuremberg main station
Hauptbahnhof
area 1 B
Lorenzkirche area 1 B
Weißer Turm area 1 A
Plärrer area 1
Röthenbach area 1 A
Rothenburger Straße surface area B
Rathenauplatz area 1 A
Nordostbahnhof area 1 A
Herrnhütte P+R-HouseA
Fürth, Jakobinenstraße
3) Vehicles

Travelling with our modern vehicles such as trams, buses or underground trains with lowered floors is very comfortable. In case any problems should arise, feel free to ask our staff for help

The underground

Most platform edges are marked with a 50cm-wide safety strip on the floor, which differs from the rest of the platform in material and surface structure. This grooved safety strip will draw the attention of visually impaired or blind people to the platform edge, and will thus make orientation easier for them.

Getting on the underground train is eased considerably by the trains and platforms being at the same height. However, passengers – especially those with limited mobility – are advised to mind the gap between the platform and the carriage.

The buses

All buses owned by the VAG make getting on and off very easy by lowering the vehicles sideways at every stop known as kneeling. In addition, some buses are equipped with extendable ramps.

It is highly recommended for physically disabled people to get on a bus through the centre doors as there is more space for wheelchairs. In this part of the bus, there are signal buttons displaying a wheelchair symbol; if you press these, the driver will know that you wish to get off. Rather than closing automatically, the doors will be closed manually by the driver, allowing you to get off at your own pace.

In order to help visually impaired people orientate, grab bars and steps are marked bright yellow in the door area.

On buses, the next stop is displayed visually as well as announced.

Trams

Like buses, trams are lowered so that getting on and off is considerably facilitated. There are special areas for wheelchairs and prams on every tram

The next stop is announced on the tram so that you will be able to alight at the right stop. In case you would like to enquire as to whether the bus or tram you wish to use is a lowered vehicle, which you can easily get on and off without having to climb steps, please contact the service centre of the VAG at 283 4646.

Our overview of the access and exit points in our trams shows you which door you should use for an relaxed entry or exit. No matter which tram line or stop.

4) Babies’ changing room

Babies’ changing rooms are located in the underground stations ‘Lorenzkirche’, ‘Röthenbach’ and ‘Plärrer’. They are all accessible through the ladies’ WC.

5) More services

The VAG-customer centre in Nuremberg main station, which can be found on the connecting passage called ‘Königstorpassage’, provides visually impaired or blind people with a tactile city map of Nuremberg and the surrounding area, which also includes information on the underground and tram network.