Getting around Nuremberg

Information on the facilities provided for people with limited mobility by German Rail (DB AG)

The DB AG or German Rail provides people with limited mobility with a specialised service: it has established a mobility-service centre, which gives advice to people with limited mobility on how to best plan their journey. Furthermore, it provides you with support in case you should need help boarding or alighting trams or other vehicles at Nuremberg main station. The mobility-service centre is available from Mondays to Fridays from 8 a.m. to 8 p.m. and on Saturdays from 8 a.m. to 2 p.m. on a number, which is the same nationwide: 01805 512512 (0,12 € per minute). Please give at least 24 hours’ notice of you journey in order that we are better able to assist you.

The 'Bahnhofsmission' or Traveller's Aid Society also provides help for getting on and off trains or other means of public transport in the Nuremberg main station. It can be contacted on 0911 22996 from 7 a.m. to midnight daily and will offer assistance to those who require it. Please consider that it will only be possible for them to offer support if you apply in time – at least one hour before your journey.

These facilities are available at Nuremberg main station:

Special access for physically disabled people

All entrances to the station (East-, Middle-, West-, and South entrance) are accessible for physically disabled people.

  • All platforms are accessible via lifts in the West-tunnel
  • Two lifts to the left and the right of the Service Point in the central hall of the station connect the basement, the ground floor and the first floor (galleria).
  • One lift, which is situated in the area to the left of the main exit, leads downstairs to the 'Königstorpassage'
  • In the multi-storey car park there are two lifts at your disposal.

The ground floor, the first floor (galleria), the basement and the ‘Königstorpassage’ are accessible via escalators.

There is a bathroom catering for the needs of physically disabled people on the first floor in the galleria, which is accessible via the two lifts to the left and to the right of the Service Point in the central hall of the main station.

You can find the entrances and facilities suitable for physically disabled people on the plan below, which also shows the individual levels (first floor or galleria, ground floor and basement).